Privacy Policy

1. Introduction

Jult.ai ("Jult," "we," "our," or "us") provides workflow and campaign operations tools for marketing teams. By accessing or using our services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal data:

• Account and contact information, such as your name, email address, company details, and any information you submit when booking a demo or contacting us.
• Technical and usage information, such as IP address, browser type, device information, pages visited, timestamps, and product usage activity.
• Authentication data needed to sign you in securely, including information received through email magic links or Google Sign-In.
• Information from connected third-party platforms when you choose to link them to Jult.ai.

Facebook Platform Data

When you connect Facebook or related Meta business tools to Jult.ai, we may collect and process:

• Your public profile information, including name and profile picture.
• Your email address.
• Pages you manage.
• Advertising account details and related performance data.
• Business assets you have access to through Meta tools.

We use this information only to provide the features you enable in Jult.ai and to support campaign and workflow operations.

Threads Platform Data

When you connect your Threads account, we may collect and process:

• Your Threads account ID.
• Your linked Instagram Business account information.

Our Threads integration is limited to the account information needed for service functionality. We do not access or collect your Threads posts, messages, or other content beyond what is required to support the integration.

Google Profile Information for Login

If you choose to sign in with Google, we may receive basic profile information such as your name, email address, profile image, and OpenID identifier for authentication and account management. We do not use YouTube data.

3. Data Processing Locations

To operate our services, we may store and process personal data in the United Kingdom, the European Economic Area, and the United States. Where data is transferred outside the UK or EEA, we use appropriate safeguards, including contractual protections where required by law.

4. Third-Party Platforms

If you connect third-party services to Jult.ai, those platforms also process your data under their own terms and privacy policies. Depending on the features you use, this may include:

• Meta platforms, including Facebook and Instagram.
• Threads.
• TikTok.
• Google, where you use Google Sign-In.

We recommend reviewing the privacy materials of any platform you connect to understand how it handles your data independently of Jult.ai.

5. Data Usage

We use personal data where necessary to:

• Provide, maintain, and improve Jult.ai.
• Authenticate users and manage accounts.
• Enable integrations and interactive product features.
• Respond to enquiries and provide customer support.
• Monitor performance, troubleshoot issues, and secure the service.
• Detect, prevent, and investigate fraud, abuse, and other misuse.
• Comply with legal and regulatory obligations.
• Generate aggregated or anonymised insights that do not identify you personally.

6. Data Sharing and Disclosure

We may share personal data only where necessary and appropriate, including with:

• Employees, contractors, and service providers supporting our operations.
• Technology vendors, hosting providers, analytics providers, and payment processors.
• Your authorised representatives or people you instruct us to work with.
• Professional advisers such as legal, finance, or compliance advisers.
• Regulators, courts, law enforcement, or other authorities where required by law.
• A buyer, investor, or successor entity in connection with a merger, acquisition, financing, or business transfer.

We may also disclose data where necessary to protect rights, investigate misuse, enforce our terms, or defend legal claims.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, understand usage, improve performance, and support core product functionality. Some cookies are necessary for the site to work, while others help us measure and improve the experience. You can manage cookies through your browser settings.

8. Your Rights

Depending on your location and applicable law, you may have the right to access, correct, delete, restrict, object to, or port your personal data. You may also have the right to withdraw consent where processing is based on consent and to lodge a complaint with the relevant supervisory authority.

To exercise your rights, contact us at info@jult.ai. We may need to verify your identity before responding.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Employee and Contractor Privacy

Employees and contractors who may access personal data are subject to confidentiality, security, and data-handling obligations. Access is limited to people who need it to perform their roles, and we expect all personnel to handle personal data in accordance with applicable privacy and security requirements.

11. Security

We use reasonable technical and organisational safeguards to protect personal data, including encryption in transit, access controls, secure authentication flows, and restricted internal access. No system can be guaranteed completely secure, but we work to protect data appropriate to the nature of the service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the website, the product, or by email where appropriate. The updated version becomes effective when posted on this page.

13. Contact Us

If you have questions about this Privacy Policy or our handling of personal data, contact us at info@jult.ai.